The privacy policy (hereinafter referred to as the Policy) applies to a personal data that «K-COLOR» LLP (hereinafter referred to as «K-COLOR») may receive from the user during the https://remalux.kz website (hereinafter-the Website) session and the use of its services.
Explanation on processing and protection of the user's personal data will be implemented as well.
1. DEFINITION OF TERMS
1.1 This privacy Policy uses the following terms:
1.1.1. Website administration – (hereinafter - Administration) - authorized employees appointed to manage online store remalux.kz acting on behalf of «K-COLOR» LLP, which organize and (or) implement processing of personal data, as well as determine the purposes of personal data processing, the scope of personal data to be processed, actions (operations) performed with Personal data.
1.1.2. Personal data - any information related directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. Personal data processing - any action (operation) or set of actions (operations) performed with or without the use of automatic means with personal data, including collection, recording, systematization, accumulation, storage, updating (update, change), extraction, use, transfer (distribution, accordance, access), anonymization, blockage, deletion, destruction.
1.1.4. Confidentiality of Personal data is a mandatory requirement for the Operator or other person who have obtained access to personal data to prevent their dissemination without the consent of the subject of Personal data or other legal grounds.
1.1.5. Remalux.kz online store site (hereinafter referred to as the Website) is a set of linked web pages located in the Internet at a unique address (URL): remalux.kz.
1.1.6. Website user (hereinafter referred to as the User) - a person with an access to the online store site via the Internet and which uses the information, materials and products of the site.
1.1.7. Cookies - small piece of information transferred by a web server and stored in the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open a page on the corresponding site.
1.1.8. IP address — a unique network address in the computer network through which the User gets access to the online store.
1.1.9. Product - a product that the User orders through a Website and pays for it via payment systems.
GENERAL PROVISIONS
2.1. Use of the remalux.kz online store by User imply his consent with privacy Policy and the terms of processing of the User's Personal data.
2.2. In the case of disagreement with the privacy Policy terms, the User must discontinue the use of the Website.
2.3. This privacy Policy applies to the Website owned by «K-COLOR» LLP. The online store does not control and is not responsible for the third-party sites, which are accessible via links available on the website of the online store.
2.4. The Administration does not verify the identity of Personal data provided by the User.
3. MATTER OF THE PRIVACY POLICY
3.1. This privacy Policy sets out the obligations of the Administration for non-disclosure and ensuring the confidentiality of Personal data that User provides at the request of the Administration when registering on the Website, when subscribing to an e-mail newsletter or when placing an order.
3.2. Personal data that allowed to be processed under this privacy Policy is provided by the User by filling out forms on the Website and includes the following information:
3.2.1. Surname, name, patronymic of the User;
3.2.2. User's mobile and / or contact phone number;
3.2.3. Email address;
3.2.4. Delivery address of the Product (if necessary).
3.3. The online store uses a certified SSL data encryption key when transmitting data over the HTTPS Protocol and thus protects the Data that are automatically transmitted when visiting pages.
3.3.1. Cookies disabling may result in unavailability of access to the parts of the Website that require authorization.
3.3.2. The online store collects statistics about the users IP addresses. This information is used to prevent, detect, and resolve technical problems.
3.4. Any other personal information not specified above (browsing history, browsers used, operating systems, etc.) is subject to safe storage and non-disclosure, except as provided in the paragraphs 5.2. and 5.3.of this privacy Policy.
4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Administration may use the User's Personal data for the following purposes:
4.1.1. Identification of the User registered on the Website for further authorization, ordering, and other actions.
4.1.2. Providing the User with the access to personalized Website data.
4.1.3. Establishing a feedback with the User including forwarding of notifications and requests regarding the use of the Website, providing services and processing User requests.
4.1.4. Determining the User's location to ensure security and prevent fraud.
4.1.5. Confirmation of the fidelity and completeness of Personal data provided by the User.
4.1.6. Account creation for the usage of the Website parts, if the User has agreed to create an account.
4.1.7. Notification of the User via email and / or sms.
4.1.8. Providing the User with an effective technical support in case of Website problems arising.
4.1.9. Providing the User, upon his consent, with special offers, price information, newsletters and other information on behalf of the online store Website remalux.kz.
4.1.10. The implementation of marketing activity with the consent of the User.
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING
5.1. The processing of the User's Personal data is carried out without a time limit, in any legal way, including in Personal data information systems with or without a use of automation means.
5.2. The user agrees that the Administration has the right to transfer Personal data to third parties, in particular, courier services, postal organizations (including electronic), telecommunication operators, solely for the purpose of fulfilling the User's order made on the Website, including delivery of Products, documentation, sms or e-mail messages.
5.3. The User's Personal data may be transferred to the competent public authority of the Republic of Kazakhstan only on the grounds and in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
5.4. In case of loss or disclosure of Personal data, the Administration has the right not to inform the User about the loss or disclosure of Personal data.
5.5. The Administration takes the necessary managerial and technical measures to protect the User's Personal data from the unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The administration jointly with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's Personal data.
6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1. The User has the right to:
6.1.1. Decide freely on providing Personal data necessary for using the Website, and give consent on their processing.
6.1.2. Update or supplement the provided Personal data information in case of any changes.
6.1.3. The User has the right to receive information from the Administration regarding the processing of his Personal data, if such right is not restricted in accordance with the laws of the Republic of Kazakhstan. The User has the right to demand clarification, blockage or a destruction of his Personal data from the Administration if the Personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as to take legal measures to protect his rights.
6.2. The Administration is obliged to:
6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this privacy Policy.
6.2.2. Provide safe-keeping of confidential information and do not disclose it without the User's written permission. Sell, exchange, publishing, or otherwise disclosure of the User's Personal data is prohibited, except for paragraphs 5.2 and 5.3. of this Privacy Policy.
6.2.3. Take reasonable care to protect the confidentiality of the User's Personal data in accordance with the procedure of information protection in existing business transactions.
6.2.4. To ensure blocking of Personal data related to the relevant User immediately upon the request of the User, or its legal representative or authorized body for the protection of the rights of Personal data for the period of verification, in case of identification of inaccurate Personal data or illegal actions.
7. LIABILITY OF THE PARTIES
7.1. Administration, which has not fulfilled its obligations, is liable for losses incurred by the User related to the abusive use of Personal data, in accordance with the legislation of the Republic of Kazakhstan, except for the cases provided in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of confidential information, the Administration is not responsible if this confidential information:
7.2.1. Became a public domain before it was lost or disclosed.
7.2.2. Was obtained from a third party prior to its receipt by the Administration of the Resource.
7.2.3. Was disclosed with the User's consent.
7.3. The User is fully responsible for compliance with the legal requirements of the Republic of Kazakhstan, including laws on advertising, copyright and related rights protection, protection of trademarks and service marks, but not limited to the above, including full responsibility for the content and form of materials.
7.4. Administration is not responsible to the User for any loss or damage incurred by the User in a result of removal, failure or inability to save any Content and other communication data contained on the Website or transmitted through it.
7.5. The administration is not responsible for any direct or indirect losses that occurred due to: the use or inability to use the Website or individual services; unauthorized access to User communications; statements or behavior of any third party on the Website.
8. DISPUTE RESOLUTION
8.1. Before accounting to the court with a claim for disputes arising from the relationship between the User and the Administration, it is mandatory to submit a claim (a written or electronic proposal for a voluntary settlement).
8.2. The claimee, within 20 calendar days from the date of the claim reception, notifies electronically or in writing the claimant on the claim review results.
8.3. If agreement cannot be reached, the dispute will be referred to the arbitration court of Almaty.
8.4. The current legislation of the Republic of Kazakhstan applies to this privacy Policy and to the relationship between the User and the Administration.
9. ADDITIONAL TERMS AND CONDITIONS
9.1. Administration has the right to make amendments to this privacy Policy without the User's consent.
9.2. The new privacy Policy shall come into effect from the date of posting on the Website, unless otherwise is provided in the recent version of the privacy Policy.
